The Challenge Of Measuring Qualitative Success

By Bill Charney and Tom Keyse Board micromanagement is one of the fastest ways for a board of directors to quietly weaken an organization – while believing it’s doing the opposite. It often comes from good intentions. Board members care deeply. They want to protect the mission, ensure accountability, and uphold public trust. But without clear boundaries, that diligence can

by Bill Charney Governance terminology evolves. New frameworks emerge. Trends come and go. Yet for more than three decades, one governance system has demonstrated unusual durability across nonprofit, healthcare, association, corporate, and governmental boards: the Carver Model. Better known today as Policy Governance, the Carver Model (developed by John Carver and introduced in his landmark book Boards That Make a